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Woolworths manager’s note on Covid policy offends customer



A Woolworths customer was feeling “embarrassed and confused” after she claimed she received a handwritten note from a customer service manager informing her of the Covid policy on handling customer’s goods.

The customer took to Facebook in a lengthy explanation stating she was attempting to use a gift card on her mobile phone in Woolworths Hornsby in Sydney when she was having difficulty scanning the barcode.

“I tried many many times and did whatever the checkout lady asked me to do. But it…

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